Q. When are your rodeo/simulator available?
A. Our rodeo/simulator are available 7 days a week all year round including bank holidays.
Q. How do I book?
Q. How do I pay?
A. You pay a non-refundable deposit when booking , and rest on the dy of the hire . Unfortunately we are not able to accept credit/debit cards.
Q. What notice do I need to give?
A. Its best to book as early as possible to avoid dissapointment.
Q. What happens if it rains on the day of hire?
A. please book our rain cover as we have one for hire for wet weather .
Q. How much will it cost?
A. Please see our pricing page for all prices. Prices may vary depending on your intended use, i.e. business / home or zone.
Q. What does the price include?
A. All prices include delivery, setting up and down of the rodeo/simulator and collection.
Q. Do I have to pay a deposit or booking fee?
A. a deposit is required on hirers when making the booking
Q. When hiring a rodeo/simulator is there anything I need to provide?
A. You will need to supply a 240v mains power supply( 2 x 13amp seprate plug sockets ). For new customers you will need to provide 2 forms of I.D. ie driving licence, passport and utility bill. This form is part of your hire agreement that you must read and sign on the day of hire.
Q. How much space is needed?
A. You will need to allow a minimum of 4 feet at the front and rear of the rodeo/simulator and 3 feet on either side, this is to allow access. Please make sure all garden items such as garden toys, furniture, slides, rubbish and dogs mess is removed from the area where the castle is to be sited. Please also remove any overhanging branches, treas, bushes and any clothes lines.
Q. How long does it take to set-up?
A. Each rodeo/simulator takes about 60 minutes to set-up and 40 minutes to take down, times may vary slightly depending on which macanical unit you have.
Q. Do you hire overnight?
Q. What happens if a problem arises during the hire period?
A. It is very rare plus 2 staff members are at the hire with the ride at all time
Q. How does the inflatable operate?
A. All of our units run on electric fans. The blowers must be kept switched on at all times. .
Q. How much does the rodeo/simulator cost for me to run?
A. An average electric unit costs apx £2 per hire . A petrol blower or generators costs will vary depending on current fuel costs.
Q. How long do I get the rodeo/simulator for?
A. depends on the hours you would like to hire for .
Q. Can you provide supervision for the duration of the hire?
A. Yes, we run the macanical unit for you .
Q. What happens if you don't turn up?
A. We have never let any of our customers down. We do get calls from people that have been let down by other hirers due to mistaken function dates and double bookings. None of our customers are able to say this! Obviously like everyone else we are susceptable to events beyond our control like traffic delays and accidents (even if we are not directly involved) but thankfully we have never been affected to any degree with these issues.
Q. Can the rodeo/simulator be set up on a slope or concrete?
A. No this is not possible.
Q. How safe are your macanical units ?
A. To us safety is paramount. All of our units are of commercial quality and tested yearly and conform to strict industry guidelines.plus our equipment is also tested to ADIPS (Amusement Device inspection scheme). plus we run a cctv camera at every hire , this is due to health and safty and insurance perpaces .
Q. Do you supply risk assessment?
A. Yes we supply risk assessment for your hire, if you require a risk assessment please ask for this on time of booking.
Q. Are your electrics pat tested?
A.Yes all electrical equipment is PAT tested and marked, if you require a copy for any reason please ask on time of booking.